Terms & Conditions

Welcome to Shilpa Jewel. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Use of Our Website

You agree to use this website only for lawful purposes. You must not misuse the website, attempt to gain unauthorized access, or interfere with its security, functionality, or operation.

2. Products & Information

We make every effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate. However, slight variations in color, appearance, or finish may occur due to photography, lighting, and individual screen settings.

We reserve the right to correct errors, update product information, or change product availability without prior notice.

3. Pricing & Payments

All product prices are displayed on the website and may be changed at any time without prior notice.

Orders are confirmed only after successful payment authorization. We reserve the right to cancel or refuse an order in cases such as pricing errors, product unavailability, suspected fraudulent activity, or other legitimate reasons.

4. Orders

Please ensure that all information provided during checkout, including your name, phone number, billing address, and shipping address, is accurate.

Once an order has been processed or shipped, cancellation may not be possible.

5. Shipping & Delivery

We make reasonable efforts to process and deliver orders within the estimated delivery time displayed on our website.

Delivery times may vary due to courier delays, public holidays, weather conditions, incorrect address information, or circumstances beyond our control.

Please refer to our Shipping & Return Policy for detailed information about deliveries and returns.

6. Returns & Refunds

Returns and refunds are subject to our Shipping & Return Policy. Products must meet the applicable eligibility requirements before a return, exchange, or refund can be approved.

7. Jewelry Care

Customers are responsible for taking appropriate care of their jewelry after delivery. Exposure to chemicals, perfumes, cosmetics, moisture, improper storage, or physical damage may affect the appearance and condition of jewelry.

8. Intellectual Property

All content on this website, including product images, photographs, logos, designs, text, graphics, videos, and other materials, belongs to or is licensed to Shilpa Jewel.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.

9. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, and other external platforms. Your use of such services may also be subject to their respective terms and policies.

10. Limitation of Liability

To the extent permitted by applicable law, Shilpa Jewel will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including delivery delays, website interruptions, technical issues, or misuse of products.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective when posted on this page. We encourage you to review this page periodically.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Shilpa Jewel

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.