Welcome to Shilpa Jewel. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. Use of Our Website
You agree to use this website only for lawful purposes. You must not misuse the website, attempt to gain unauthorized access, or interfere with its security, functionality, or operation.
2. Products & Information
We make every effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate. However, slight variations in color, appearance, or finish may occur due to photography, lighting, and individual screen settings.
We reserve the right to correct errors, update product information, or change product availability without prior notice.
3. Pricing & Payments
All product prices are displayed on the website and may be changed at any time without prior notice.
Orders are confirmed only after successful payment authorization. We reserve the right to cancel or refuse an order in cases such as pricing errors, product unavailability, suspected fraudulent activity, or other legitimate reasons.
4. Orders
Please ensure that all information provided during checkout, including your name, phone number, billing address, and shipping address, is accurate.
Once an order has been processed or shipped, cancellation may not be possible.
5. Shipping & Delivery
We make reasonable efforts to process and deliver orders within the estimated delivery time displayed on our website.
Delivery times may vary due to courier delays, public holidays, weather conditions, incorrect address information, or circumstances beyond our control.
Please refer to our Shipping & Return Policy for detailed information about deliveries and returns.
6. Returns & Refunds
Returns and refunds are subject to our Shipping & Return Policy. Products must meet the applicable eligibility requirements before a return, exchange, or refund can be approved.
7. Jewelry Care
Customers are responsible for taking appropriate care of their jewelry after delivery. Exposure to chemicals, perfumes, cosmetics, moisture, improper storage, or physical damage may affect the appearance and condition of jewelry.
8. Intellectual Property
All content on this website, including product images, photographs, logos, designs, text, graphics, videos, and other materials, belongs to or is licensed to Shilpa Jewel.
You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.
9. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics services, and other external platforms. Your use of such services may also be subject to their respective terms and policies.
10. Limitation of Liability
To the extent permitted by applicable law, Shilpa Jewel will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including delivery delays, website interruptions, technical issues, or misuse of products.
11. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective when posted on this page. We encourage you to review this page periodically.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Shilpa Jewel
By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.